Ontario automobile insurance dispute resolution system review [electronic resource] : final report.

"On August 23, 2013, I was appointed by the Ontario Minister of Finance, the Honourable Charles Sousa, to conduct a review of Ontario's DRS. I was assigned two tasks: Deliver an interim report in the fall of 2013 that considers whether mediation should remain mandatory for Ontario auto insurance disputes, and how best to deliver auto insurance dispute resolution in Ontario - through government, the private sector, or a combination of both. Deliver a final report by February 2014, that provides recommendations regarding systemic causes of and solutions to the mediation backlog, potential changes to the current structure, a delivery model and process, the addition of a dispute prevention process for the system and other issues related to the viability of the DRS. My interim report was submitted to Minister Sousa on October 31, 2013. This is my final report, which summarizes consultations with stakeholders on the interim report, provides recommendations to address systemic problems within the DRS and proposes a new delivery model and process."--Introduction.

Includes bibliographical references.

"On August 23, 2013, I was appointed by the Ontario Minister of Finance, the Honourable Charles Sousa, to conduct a review of Ontario's DRS. I was assigned two tasks: Deliver an interim report in the fall of 2013 that considers whether mediation should remain mandatory for Ontario auto insurance disputes, and how best to deliver auto insurance dispute resolution in Ontario - through government, the private sector, or a combination of both. Deliver a final report by February 2014, that provides recommendations regarding systemic causes of and solutions to the mediation backlog, potential changes to the current structure, a delivery model and process, the addition of a dispute prevention process for the system and other issues related to the viability of the DRS. My interim report was submitted to Minister Sousa on October 31, 2013. This is my final report, which summarizes consultations with stakeholders on the interim report, provides recommendations to address systemic problems within the DRS and proposes a new delivery model and process."--Introduction.

gr-140224

rss-140225

I

2014

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