Capturing the patient experience [electronic resource] : instruction.


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DC Title
Capturing the patient experience [electronic resource] : instruction.
Jurisdiction
Ontario
Language
DC Date
DC Creator
Health Quality Ontario
DC Publisher
[Toronto : Health Quality Ontario,
ID
ONT327255
DC Type
software, multimedia
Bibtype
m
DC Description
"Patient 'experience' differs from patient 'satisfaction' in that it captures the experience of care from the point of view of the patient and brings together both the recipients of care and the providers of that care to determine how care can be improved based on their mutual experiences."--P. 1.
"Patient 'experience' differs from patient 'satisfaction' in that it captures the experience of care from the point of view of the patient and brings together both the recipients of care and the providers of that care to determine how care can be improved based on their mutual experiences."--P. 1.
rss-140611
null
DC Subject
Patient satisfaction Ontario.